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Are you the go-to tech person for your family? If so, you know the frustration of walking someone through a computer issue over the phone or waiting until you visit to fix it in person. Scribe AI is a game-changer for this problem. This tool allows you to create easy-to-follow, step-by-step guides so your family can handle issues independently, even when you’re away.
What Is Scribe AI and How Does It Work?
Scribe AI is a smart documentation tool that simplifies the creation of step-by-step guides. This AI tool makes it easier to record your actions on a computer and turn them into detailed instructions, complete with screenshots and explanations. Instead of manually typing steps and taking screenshots, Scribe AI does it all for you.
Here are some useful features that I find useful when using the Scribe AI smart documentation tool:
By taking a little time to record tasks and share guides, you’ll free yourself from repetitive tech support while still being the family hero.
Creating Simple Tech Support Guides for Family Members With Scribe AI
One of the most common computer questions I often get from friends and family is how to set Dark mode on Google Chrome. So, let me demonstrate how I use Scribe’s AI smart documentation tool to make a simple tutorial on how to find andactivate Dark mode on Google Chrome. Let’s begin!
Step 1: Install Scribe AI
Before creating guides, you’ll need to install an extension.Scribeuses this extension to have access to your browser so it can record and take screenshots of what you’re doing.
Download:Scribe AI forGoogle Chrome(Free)
Once installed, go to Scribe’s official workplace website and create an account.
Step 2: Launch the Scribe Recorder
Create a new project by clicking onNewor the plus icon belowRecents,then selectingNew Tab.
Step 3: Perform the Task
A new tab and a side panel will automatically open. This tab is where you will demonstrate your tutorial.
Now, demonstrate the task you want to create a guide for. Scribe’s AI documentation tool will automatically capture every action you do. The captured actions will be shown on the side panel.
Step 4: Complete Capture
Once you’ve completed the task, click Complete Capture. The tool will immediately process your actions and generate a guide.
Step 5: Review and Edit the Guide
Open the generated guide to ensure it accurately reflects the task. Here, you can:
Basically, you’re able to tidy up and ensure each step is streamlined and accurate.
Step 6: Test the Guide Yourself
Before sharing, run through the guide to ensure it works as intended. A quick test helps you catch errors or confusing phrasing.
Step 7: Share the Guide
After finalizing the guide, you can share your work by clickingCopy Linkand sharing it with friends and family.
How to Use a Scribe AI Guide
What I particularly like about Scribe guides is that it makes it easier for people to follow your guides.
To use the guide, open the link/slide/PDF provided. You can then click onGuide Meto open a sidebar. The sidebar will provide intuitive instructions with pointers and images for you to follow along with.
The side panel can be narrow and hard to read. To expand the sidebar, navigate your mouse pointer at the edge of the bar until your pointer changes to a split arrow. You then click and drag your mouse to resize the side panel to your preferred size. If the images aren’t clear enough, you can zoom in and use your mouse to drag on the image and view finer details.
If you’re accessing the tutorial in your browser, the sidebar will automatically scroll and follow you step-by-step until you finish the guide! Otherwise, you will have to scroll through the tutorial.
Limitations on Using Scribe AI For Tech Support
While Scribe AI is an incredibly useful tool, it’s not perfect. While making a guide, I experienced quite a few limitations, especially using the free version of Scribe. Here’s a few of them:
Helping your family with computer problems doesn’t have to be a never-ending cycle of phone calls and remote sessions. Scribe AI enables you to create professional-quality, step-by-step guides that your family can follow anytime. With features like automatic process capture, customization options, and simple sharing, this tool is a must-have for any tech guru.
