PayPal is a quick and easy method to make online payments, but sometimes, purchases don’t go to plan. You’ll want to cancel your payment if you made a purchase by accident or realize you’re subject to a scam.

We walk you through canceling a PayPal payment on any supported platform, including iOS devices andbudget Chromebooks. However, PayPal isn’t the most secure place to store your money, so werecommend transferring your money to a bank account for peace of mind.

screenshot of paypal app wallet tab

When can I cancel a PayPal payment?

Unlike requesting a refund, it’s easy to know if you can cancel a payment. If you feel like you should be able to cancel a PayPal payment but don’t see the option to do that,contact PayPal support.

If your payment is marked asPendingorUnclaimed,you can cancel your payment. Otherwise, you won’t be able to cancel it, as the money has already arrived in the recipient’s account. In this scenario, you mustrequest a refund instead.

screenshot of paypal app activity tab

How to cancel a PayPal payment

If you have the PayPal app, canceling a payment takes just a couple of taps.

In the above screenshots, the email account doesn’t exist in PayPal, so the payment is marked asPendingand, therefore, valid for a refund. However, the transaction underneath has been accepted, so it doesn’t have theCancelbutton.

screenshot of paypal desktop activity tab

You can cancel a payment on the desktop website in the same way. Go to theActivitypage and clickCancelunderneath the payment.

You don’t need to rely on PayPal

PayPal is a handy tool, but you don’t always need to rely on an intermediary to make online payments.Saving your credit card numbers in Google Chromeis a faster way of making purchases.