Microsoft Outlook’s somewhat vague “Something went wrong” error message may appear when you are trying to set up your account or using the app in general. Without a clear indication of what’s going wrong, fixing such Outlook errors can be tricky.
To help out, we have listed all the possible ways to fix the “Something went wrong” error in Outlook for Windows.
1. Edit Registry Files
Autodiscover is a nifty feature that allows Outlook to automatically configure email account settings without requiring manual input from the user. If this service receives any unexpected results from the third-party web server, Outlook might display the “Something went wrong” error message. To resolve this, you will need to make a few changes to the registry files on your PC.
As you may be aware, making incorrect changes to the registry files can render your system inoperable. Hence, it is advisable toback up all of your registry filesorcreate a restore pointbefore proceeding.
Restart your PC after this and check if you still get the “Something went wrong” error in Microsoft Outlook.
2. Open Outlook in Safe Mode
At times, third-party add-ins in Outlook can disrupt app processes and trigger such errors. To verify if this is the case, you cantry starting Outlook in safe mode.
If Outlook works as expected, it means one of your add-ins is causing the issue. To find the culprit, you’ll need to disable all the add-ins and re-enable them one at a time. Here are the steps for the same.
Restart the Outlook app and enable your add-ins one by one until the error occurs again. Once you find the troublesome add-in, consider removing it to avoid such issues.
3. Clear the Outlook Cache
Outdated or corrupted cache data can cause Outlook to misbehave and display unusual errors. If this is the cause of your problems, clearing the Outlook app cache should get things going again. To do so, use these steps:
4. Repair Your Outlook Profile
Another reason why you may get the “Something went wrong” error in Outlook is if there is an issue with your Outlook profile. You can try repairing your Outlook profile to see if that restores normalcy. Here are the steps for the same.
Allow Outlook to repair your profile and then restart the app.
5. Remove and Re-Add Your Account
If repairing your Outlook profile does not help, your next best option is to remove your email account from the Outlook app and add it back. Here’s how to do it.
Once removed, click theNewoption under theEmailtab and set up your account again.
6. Remove Outlook Password From Credential Manager
Are you getting the “Something went wrong” error while adding an account in Outlook? That might be caused by outdated data in theCredential Manager. You can try removing any Outlook entries from the Credential Manager to fix the issue.
7. Run the Office Repair Tool
Running Microsoft’s Office repair tool is an effective way to resolve issues with Office apps like Outlook. So, if the above tips don’t help, you can run the Office repair tool as a last resort.
If the problem persists even after this, repeat the above steps to perform anOnline Repair. This process may take a little longer, but it’s most likely to resolve the issue.
Fixing Outlook’s “Something Went Wrong” Error on Windows
Encountering such errors in the Outlook app can affect your productivity and leave you frustrated. We hope that the solutions listed above have helped in resolving the “Something went wrong” error in Microsoft Outlook.
That said, if all of the above tips prove ineffective, we recommend you contact the official Microsoft support team for further assistance.
