How to Fix the Skype App Not Opening in Windows 11/10

Skype is Windows 10’s default messaging app many users utilize to keep in touch with contacts. Yet, sometimes the Skype app doesn’t open for Windows users. Some users may see an error message when Skype doesn’t open. However, in other instances, it doesn’t start without throwing up a message.

Fixing Skype not opening is important for all those users who rely upon that app for sending instant messages or making video calls. Has your Skype app been facing issues in Windows 10 or 11? If so, you can follow these troubleshooting steps to fix Skype not launching on your PC.

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1. Check the Microphone and Webcam Settings for Skype

First, check if the required microphone and webcam settings are enabled for Skype. Remember that the app needs access to your PC’s webcam and microphone. You can check those settings in Windows 11/10 by following these steps:

2. Run Skype in Compatibility Mode

Skype compatibility issues can sometimes arise with new Windows versions. So, opting to run Skype in compatibility mode might help some users kick-start the app. Try setting that app to run in a Windows 8 compatibility mode as follows:

The WindowsApps directory that includes the Skype UWP app is a restricted folder in Windows 10. You’ll need to take ownership of that folder to access it. Check out our guide abouttaking ownership of folders in Windows 10 and 11for detailed instructions.

The Skype logo

3. Select the Repair and Reset Skype Options

TheRepairandResettroubleshooting options in Windows help users fix apps that aren’t working right. So, it’s worth trying those options for fixing a Skype app that doesn’t launch. This is how you can select Skype’sResetandRepairoptions:

4. Scan System Files

App startup issues can also arise because of corrupted system files. So, it’s likely a system file Skype needs may be corrupted on your PC.

you may check for and repair corrupted system files with a command-line SFC tool by following the steps below:

The Camera navigation option

5. Rename the Skype Data Folder

Renaming a Skype data folder is a resolution that has worked for some users who needed to fix Skype not opening. Doing so will generate a fresh new Skype data folder the next time you launch the app. This is how you can rename that data folder in File Explorer:

6. Temporarily Turn Off Windows Defender Firewall

Skype is an app for which internet connectivity is essential. So, make sure Windows Defender Firewall isn’t blocking that app. Try temporarily disabling that firewall using the following steps to see if that makes a difference:

If your Skype app starts, chances are the firewall was blocking it. Turn the firewall back on, and then check its app permissions for Skype. Consider checking out our guide onallowing apps through Windows Defender Firewallfor details about enabling Skype through WDF.

The Camera access option

7. Reinstall Skype

Reinstalling Skype will replace all the app’s files. That solution will likely address issues caused by corrupted or missing app files. These are the steps for reinstalling Skype in Windows:

Alternatively, it’s possible to reinstall a Skype desktop version, which can be more reliable. To do so, access the dropdown and clickGet Skype for Windowsoption on the download page. Then, open the downloaded setup wizard for Skype to install the desktop software.

The Microphone access option

8. Reset Your Network

Skype also fails to launch because of network-related issues. Resetting your PC’s network configuration in Windows can resolve such issues. If you’re unsure where to start, we’ve covered a dedicated guide onresetting network settings in Windows 11.

Use Skype on Your Windows PC Without Issues

At least one of the troubleshooting steps we discussed here will do the job and fix the launch issues you were facing with Skype on your Windows 11/10 PC.

Note that these are fixes that have kick-started Skype for many users. However, you’re able to utilize the Skype browser app as an alternative if they’re not enough.

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