After loading up on Steam gift cards andredeeming Steam keys, you might be disappointed with some new additions sitting in your Steam library. Unfortunately, we all live to regret some impulsive purchases, and those games become an eye sore when we spot a flash sale (with the same games) not too long after. No matter the reason, we should always consider returning those Steam games. But going through hoops to put in a request to Valve might seem like a daunting process. But to streamline the Steam games refund process, we created a handy guide that teaches users how to return games on Steam with the essential guidelines that follow it — this way, you’re able to get back to managing your Steam library through yourfavorite Android tabletor phone.
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Which Steam games are eligible for a refund?
Any Steam games with 2 hours or less playtime purchased within the last 14 days are eligible for a refund request. We’ve broken down the types of software and cases included below.
Steam refund requirements and policy
Why return a game on Steam?
Steam sales (think of how juicy the Steam Summer sale and Steam Winter sale can be) also count as a valid reason to ask for a refund; if you recently bought a game at full price, but a few days later, it becomes discounted, you can request a refund for your original purchase.
Can banned Steam accounts request a refund?
Banned accounts, including accounts flagged from the Valve Anti-Cheat system in a game, become ineligible to refund that game.
Can you request a refund for Steam keys and codes?
Any purchases made outside of Steam are not eligible for refunds; this includes websites like Humble Bundle. If you seek to get your money back on those purchases, you must issue the refund through their website or that particular retailer.
How to refund Steam games on Android and iPhone
The revamped Steam app is much more user-friendly than it was before. Unfortunately, the app doesn’t have a way to connect to the help menu and Steam support directly, so you will have to navigate to this page on your mobile browser.
Refund requests should take up to seven days to process, and you will receive an email from Valve once it is fully processed. Always ensure the game is uninstalled on your system before submitting in a refund request.
For requests approved on a 24-hour windowed purchase, the original transaction becomes canceled, and the charge gets dropped from your bank statement; however, it may take up to 10 days to get that account credited.
How to refund Steam games on the Steam desktop app
you may directly navigate to the Steam Support page within the main app. Below we walk you through the steps on how to request a refund on the Steam desktop app.
Can you appeal a denied refund request?
Yes, you can send another request using the same process outlined in this guide. The request will be reviewed and settled by another Valve employee.
It only takes minutes to set up a refund request on Steam
Thankfully, the policy behind requesting a refund over Steam seems relatively straightforward. But it requires some work on diligently tracking your transactions and learning which games are worth the day-one purchase. And once you’re pleased with your newly bought Steam titles, you’re able to check out various ways tostream your Steam games to your Android phone.
