Samsung arguably makes some of thebest smartwatchesin theWear OSecosystem. However, the way it pairs with Android devices is less than ideal, requiring theGalaxy Wearableapp and a corresponding app (or plugins) specifically designed for the smartwatch you own. A strange new bug has now come to light, wherein some Pixel smartphones are unable to access the Galaxy Wearable app.

At least three users havereported issueswith the Galaxy Wearable app across theGoogle PixelandGalaxy Watchsubreddits. The trouble seemingly started after the January 2024 update that rolled out to Pixel devicesthis week. To make things worse, the Galaxy Watch reportedly unpairs itself and refuses to pair again with the Pixel smartphone. Based on user reports, the bug seems to be affecting Galaxy Watch 4, Galaxy Watch 5, and the more recentGalaxy Watch 6models, indicating that this could be a widespread concern.

Black Samsung Galaxy Watch 6 Classic angled to the right

Some digging by9to5Googleuncovered another possibly related issue that’s affecting Galaxy smartphones. Thankfully, it doesn’t appear to be that widespread at the moment. Some remedies are being pitched in thesame thread, with one of them talking about changing the date to July 17, 2025, to access the app, though we can’t vouch for its feasibility. It’s also unclear whether the user in this case experienced the issue following the January 2024 update, which has already made it to at leastone Galaxy devicethis week.

It’s hard to tell what’s behind these troubles with the Galaxy Wearable app, but most signs point toward the January 2024 update being the culprit. This suggests the solution either lies within next month’s update for Pixel phones or Samsung, which can save users the long wait and potentially roll out an updated version of the Galaxy Wearable app carrying the fix.

We’ve reached out to both Google and Samsung, but haven’t heard back about any potential workarounds, nor can we say when a fix might arrive. But as user reports continue to grow, the two companies may not be able to stay silent for too long. It’s worth pointing out that these issues only affect Samsung Galaxy Watch models and none of its other products,like earbuds, for instance.

Despite some of these issues, Samsung’s most recent smartwatch has entered the new year asour best smartwatch of 2023. Although there were some initial stumbles with itsnew One-Click watch bands, Samsung was quick enough to provide a resolution to the impacted customers.

Samsung Galaxy Watch 6 Classic

Samsung’s latest generation of the Galaxy Watch 6 comes in a larger Classic version. It sports a bigger case and a physical rotating bezel to control the watch, alongside all the other welcome improvements in the vanilla Watch 6.