Over 24 million people have purchasedHogwarts Legacy, Warner Bros.' open-world RPG, since its February 2023 release — more than any other game in the last year. That’s the first time in 15 years that something other thanCall of Dutyor a Rockstar game sold the most. Its estimated budget of $150 million was no small undertaking, but the investment clearly paid off. In that light, we can surely look forward to the next blockbuster single-player title built around a hugely popular universe, right?

Not so fast. On March 4, J.B. Perrette, WB Discovery CEO and President of Global Streaming and Games, held a call with a Morgan Stanley technology conference, indicating commitment to the “mobile and multi-platformfree-to-play space,” while focusing more on live service games. Gross.

A screenshot of Rocksteady studios' website landing page with four people watching a Batman game on a TV and website links and text around the page

Learning from its mistakes

Live service goes back over two decades to massively multiplayer online titles like Ultima Online, EverQuest, and my favorite, Asheron’s Call. Supported by monthly subscriptions, these open-world adventures saw considerable content added on a regular basis, and began the popular MMO genre. Live service games can be beloved, entertaining, and wildly successful — when done right.

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But the February 2024Suicide Squad: Kill the Justice Leagueprovides clear evidence that Warner Bros. does not, apparently, know how to do it right. Instead of a dynamic, emotional, story-drivenexperience likeHogwarts Legacyand countless other AAA titles, this underwhelming product suffers from repetitive gameplay, questionable story decisions that don’t match established lore, and little to no payoff.

“But Rocksteady made the acclaimed Batman: Arkham series,” you might argue. That’s true. Thedevsknow what they’re doing. ButSuicide Squad’sgame-as-a-service nature hamstrings it from the start.

Screenshot of Lego Batman: Beyond Gotham gameplay

Even good live service games rely on battle passes and nickel-and-dime microtransactions

Live service compromises, for little reason

Forcing devs to accommodate the promise of a continual flow of live service content leads to different results than a typical single-player AAA game. The story premise shows potential but promising side characters are left unexplored, while questionable — and somewhat unresolved — narrative decisions leave room for future additions. Presumably relying on upcoming public events, the open world largely lacks any kind of physical interactivity or interesting side activities.

Instead of linear, story-focused missions, nearlySuicide Squad’sentire campaign comprises tedious open-world events like fetch quests, hostage rescues, location defense, and uninspiring mini-boss hunts. This kind of bland, copy-pasted level design borrows directly from GaaS looter-shooters like Anthem, which is as far from a compelling, story-driven RPG as it gets.

A 4x4 illustration with Android game screenshots with the AP logo over them.

At least Suicide Squad’s microtransactions are only cosmetic

A good endgame challenges and entertains even the most overpowered player-characters. WB’s latest live service offering does not, essentially forcing you to repeat the same tedious objectives simply to repeat them again. With a finish leaving room for future events, there’s little to no payoff after trudging through the same daily tasks. But this isn’t aSuicide Squadhit piece. I promise.

A “just OK” mobile game called Lego Batman 3: Beyond Gotham

Genshin Impact running on the T-Mobile Revvl Tab

All context indicates WB’s failure to learn from a decade-plus of live service games that saw similar shortcomings. It doesn’t even include the full versions of promised skins to buyers of the Deluxe Edition, demanding additional microtransactions after people shelled out $100 at launch.

Not only did WB get monetization wrong, a bug fix brought the servers downimmediatelyafter the pre-release early access launch. An embarrassing launch, indeed.

Mobile games: don’t get me started

Some publicity moments — like Keanu’s “You’re breathtaking!” — stand out in great ways. Other moments make companies seem wildly out of touch, like Blizzard’s director asking, “Do you guys not have phones?” after announcingDiablo Immortalwasn’t planned for PC release.

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Clearly,mobile gaming is valid, and a fun endeavor for many. But WB CEO Perrette’s proposed goals make its planned focus seem a lot more like a cash grab than the holistic, ongoing worldbuilding he claimed.

F2P games rely on locking desirable content behind achievements and loot that can’t be easily obtained without shelling out cash. The rising popularity of gacha games like Genshin Impact shows the model can work and make the producer money while satisfying fans. But, given WB’s directive of stale level design, unresolved story beats, and unsatisfying microtransactions, there’s little hope of aHarry PotterAndroid game being more than a re-skinned version of something already done a thousand times.

Genshin Impact has tons of fans for a reason

Plus, a lot of gamers simply never break into mobile gaming, which essentially cuts those fans out of any extended worldbuilding experience. That means beloved franchises like the Wizarding World and DC comics universe could inadvertently exclude otherwise diehard followers,who won’t spend their timeplaying a gacha game on a phone.

In yet another insulting blow, WB alsoended all new downloadsof its Adult Swim games — one more reason to believe it doesn’t respect its customers or have their best interests at heart.

Credit where it’s due

To be fair to Mr. Perrette, hedidn’t explicitly sayWB plans to stop making big-budget AAA games. Instead, he described a company that owns every step of the process, including the intellectual property, studios, and marketing machine. He even mentioned hiring a specialist to develop the path forward for tying together mobile, live service, and other games.

Harry Potter: Magic Awakened isactually quite charming

Inspiring some hope, WB’s significant stable of development studios has historical ties to successful live service, free-to-play, and even microtransaction-laden games. These include such titles asThe Lord of the Rings Online, Mortal Kombat,and even the aforementionedAsheron’s Call.

Don’t do us dirty, Warner Bros.

The Harry Potter, DC, Game of Thrones, and Mortal Kombat IPs comprise most of WB’s gaming business. Those powerful properties draw tons of emotionally and financially invested fans. WB is a multi-billion-dollar company that is under the control of many experienced, talented professionals.

WB doesn’t want to risk a $150-million production every year in case one flops likeSuicide Squad. But the main takeaway from “Nobody liked our live service game” should never be “Let’s make more live service games!” It doesn’t make sense when big-budget RPGs likeBaldur’s Gate IIIregularly sit near the top in sales and hype.

Good games take money, time, and know-how, which WB clearly has. They also take some self-awareness and a great deal of listening to your customers. If it keeps devaluing beloved IPs likeSuicide Squaddid, it could lose quite a few of those fans.

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