What to Do If the Microsoft Store Won’t Install an App

Microsoft Store has become an important part of the operating system. Through the store, you’re able to safely download and install Microsoft or third-party apps. Unless you run into an error while trying to get a new app.

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Other than getting new hardware, you can solve this issue by going through the below solutions.

1. How to Fix “This App Will Not Work on Your Device”

Sometimes, the Microsoft Store will explicitly state that the app won’t work on your PC. However, there are ways to fix this without upgrading your PC. Check outhow to fix “this app will not work on your device"for more information.

2. Download the App From Its Website

If you don’t have the time to figure out what’s wrong with Microsoft Store, there’s a quick workaround for you to try. Check if you can download the app through the developer’s website.

If the app is available, download the installer and run it on your computer to get the app. If you choose to do so, check your Windows version to ensure you’re downloading the right app version.

MacBook and a Dell laptop running ZorinOS next to each other

When looking for an app online, don’t download it from an unreliable website to avoid infecting your computer with malware. Instead, go through the below solutions to fix the incompatibility error.

3. Run the Windows Store Apps Troubleshooter

Fortunately, Windows comes with plenty of built-in tools to help you diagnose and fix system malfunctions. The same goes for the store, as you should run the Windows Store Apps to fix any store glitches.

Windows will now search for any problems regarding the Microsoft Store and suggest solutions for you to try.

Dell monitor showing Windows 10 desktop

4. Update the Microsoft Store

Microsoft Store might throw error when installing a new app if it’s outdated. In this case, updating the Store to the latest version should fix the problem.

Launch the Store and clickLibrary. Then, you could look for the Microsoft Store in the list and update it individually. But to make things easier and prevent future issues with other apps, click theGet updatesbutton.

firefox logo with yellow warning symbol

This way, you install any pending updates for the apps installed through Microsoft Store.

4. Run an SFC and DISM Scan

If Microsoft Store still can’t install an app after updating it, you might be dealing with corrupted system files. In this case, you should launch Command Prompt with administrative rights and run an SFC and DISM scan.

5. Turn On Necessary Features

Depending on the app’s functionality, it might need a certain feature enabled on your computer. For example, the Virtualization Manager app requires the Virtual Machine Platform feature to be enabled.

You can check the app description to find out if it needs a specific feature, so it runs properly. Then, head to Settings andenable Windows 11 optional features.

remove reinstall microsoft store windows 11

6. Restart the Application Identity Service

Windows has a built-in service that checks an app’s identity when running it. If there’s something wrong with the Application Identity service, you might run into Windows’s inability to run a certain app. In this case, you should restart the Application Identity services.

In the Start menu search bar, search forservicesand selectRun as administrator. Then, locate and openApplication Identity. ClickStop > Startto restart the service.

Close Windows Services, reboot your computer and try to run the problematic app again.

7. Reset the Microsoft Store

Microsoft Store might display this error if it accumulated too much cache or if it somehow got corrupted. In this case,you should reset the Microsoft Store. Then, relaunch the app and check if the error is now gone.

Get Microsoft Store Apps Working

Being unable to install an app via the Microsoft Store can be frustrating, especially if you want to install an app that requires no special software or hardware. Hopefully, it’s just a system glitch that you can solve with the solutions mentioned here.

Even if you can’t find what you’ve been looking for on Microsoft Store, stay away from shady websites to avoid malicious ads, fake virus warnings, or tampered files.

Try these trusted resources next time you need to grab a free app for Windows.

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